At Phans, every order is carefully packed and shipped from the Netherlands.

Shipping
We aim to ship your order within 2-3 business days. Sometimes this may take a little longer than you might be used to from larger webshops. We work with small batches and artisan products, and take the time to carefully process each order. As soon as your order has been shipped, you will receive a shipping confirmation with track & trace.

Shipping costs
Shipping costs are automatically calculated and displayed during checkout.

Service & questions
As we work with food products, we do not accept returns. If something went wrong with your order, or if you are not satisfied with something? Please feel free to contact us at info@phanssaus.nl. We are happy to help you find a suitable solution.